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Assistance & Emergencies

A reliable point of contact, always available for your home on Lake Garda

The unexpected gives no warning. A water leak, a sudden breakdown, a security issue: when something happens at your second home on Lake Garda, you need someone who can step in right away, without waiting for you to organise things from abroad. Away is your local point of reference for any emergency: I respond quickly, assess the situation in person and put the necessary solutions in motion in the shortest possible time.

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Quick response, hands-on management, constant updates

When something unexpected happens, how quickly you react makes the difference between a minor issue and serious damage. Away guarantees a swift response to any call: I go to the property in person to assess the situation, bring in the professionals needed and manage the emergency through to its resolution, keeping you informed at every step. No waiting, no middlemen: a direct point of contact and a real presence on site, exactly when you need it most.

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Peace of mind, knowing someone is on Lake Garda for you, always

For anyone who owns a second home on Lake Garda and lives far away, there is one recurring thought: what happens if something goes wrong while I'm not there? Away is the practical answer to that worry. Whether it's a fault in the systems, damage caused by bad weather, an emergency access to handle or any other unforeseen situation, you can get in touch and know that someone you trust is on the move within a short time. Not a call centre, not an agency: one person who knows your home and acts with the same care you would.

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